SERVICE

How do we deliver a superior customer experience every time? By working with our highly trained engineers and partners to offer a wide variety of exclusive service programs.

RAW MATERIALS &PARTS

Whether you need parts or raw materials for your production, our goal is to help you avoid costly downtime, and keep your operation running as smoothly as possible.

ENGINEERING

When you need assistance with machine options or applications, our various partners and experiences allows us to offer engineering support for the specific challenges you’re facing.

SERVICE

CUSTOMER CARE

WE OFFER MORE THAN JUST MACHINES—WE OFFER PEACE OF MIND, TOO

When you buy a ND system, you’re buying a high-performance machine tool. To us, customer care is all about ensuring that we maintain that high performance for each and every one of our customers, no matter what it takes. With the help of our distribution network, we offer comprehensive service programs, new and repaired parts, application and machine option engineering, and extensive training opportunities, ultimately providing support for every possible customer service scenario. This dedication to customer care is just another way we follow through on our mission of passionately pursuing a customer for life.

TRAINING

Through a partnership with allcustomers and our technical training center, we provide continuous educational opportunities, and help our customers stay abreast of the latest in machining technology and production.

AFTERSALE MARKET

When you need assistance with machine options or applications, our various partners and experiences allows us to offer engineering support for the specific challenges you’re facing.